It’s official - the dedicated team at Gateshead Harley-Davidson®, part of Jennings Motor Group, delivers first class customer service - and they’ve just won an award to prove it.
The Harley-Davidson® UK & Ireland annual Bar & Shield™ award covers UK dealerships across north, central and southern regions. The highly prestigious award is given to dealers based on customer service and satisfaction, motorcycle related product sales performance and operational measures.
On-going hard work, commitment and dedication has paid off for the talented team at Gateshead who have not only scooped their very first award, but they’ve also achieved the top spot title in the North region.
Dan Lovis, Dealer Marketing UK & Ireland, Harley-Davidson Europe Ltd, said: “The level of hard work put in by the team at Gateshead Harley-Davidson is testament to their belief of truly putting the customer first and achieving the title of Bar and Shield Award Winners North.
“The Bar and Shield Award is a measured programme that deals in both quantitative and qualitative areas of the business, requiring the team to perform at the highest level in order to succeed.
“In this highly contested award programme the team at Gateshead Harley-Davidson have shown that, not only do they provide excellent customer service, they truly live the core values of the brand and are great ambassadors for Harley-Davidson providing freedom for all their customers.
“Congratulations to the team at Gateshead Harley-Davidson.”
Gateshead Harley-Davidson® officially opened for business in July 2016 with the creation of 12 jobs for local people. The dealership, which complements the group’s successful Leeds Harley-Davidson® franchise in West Yorkshire, offers and an extensive range of new and quality used Harley-Davidson motorcycles, in addition to a range of aftersales facilities, including service and Harley-Davidson genuine parts and accessories. An impressive display and wide range of MotorClothes® and merchandise is also available to customers.
Sohail Khan, director of Jennings Motor Group, commented; “This is a phenomenal achievement for us to receive the highest accolade a Harley-Davidson dealership can win and be recognised for within the business, and in such a short period of time as well, having only been open for business since July 2016.
“At Jennings Motor Group we pride ourselves on the high level of award-winning customer service we provide, so this is great to be recognised by Harley-Davidson with our first customer satisfaction award.
“We look forward to achieving many more awards in the future as we continue to deliver on all levels of customer care and performance.”
For more information about the range of products and services at Gateshead Harley-Davidson, call into the Ellison Road dealership, contact 0191 4619100, or visit www.jenningsharley-davidson.com